The Miss Wong team hope you will be happy with your online purchases and feel fantastic in them.  However, if you wish to return an item for an exchange or refund please contact to receive an RA# (Return Authorisation Number) within 7 days of receiving your purchase.

Complete the returns form with your RA# and send to:  

14 College Street, Te Aro, Wellington, 6011

If we can provide any further assistance, please email, or call us during shop hours on 04-801 9902

Copy of Returns Form

PLEASE NOTE:  Return shipping to Miss Wong is your responsibility and cost within 14 days.  Item(s) must be returned unused, unwashed and unaltered, with tags attached.   We do not refund or exchange sale items.   Online returns can be accepted at our physical store on 14 College Street, however refunds or exchanges will only be processed by our online team. We cannot accept returns on earrings, unless the item is faulty.